Refund policy
Return & Refund Policy I want you to be 100% stoked with your order, so here’s the deal:
- Unopened & Sealed Items (non-mystery-bag products): 14-day return window from the day you receive it. Item must be unused, in the same condition (with tags/bags/boxes if applicable), and in original packaging. You pay return shipping (unless I messed up the order).
- Mystery Bags / Grab Bags / Blind Boxes: Final sale – no returns or refunds once opened. (It’s the thrill of the hunt!) If the bag arrives damaged or never opened, hit me up and I’ll make it right.
- Damaged or Wrong Item: My bad! Contact me within 7 days with a photo and I’ll send a replacement or full refund (including shipping) – no questions asked.
- Local Butte Delivery: Same rules apply – just email me and we’ll sort it fast.
Shoot me a message anytime at keithstoyboxkj@gmail.com if something’s off. I’m a real human (not a corporation) and I’ll always try to do the right thing.